Operating systems are the key by which users can work on computer and there are situations when something goes wrong with the system. In most cases, users do not have any idea what to do next, which is natural. One common problem is, when the screen turns blue. Users with Windows 10 or 8 operating systems face the issue. The problem can be fixed easily.
Although there are several ways by which you can fix the problem, here you will know how to fix it by re-downloading the upgrade files.
Re-downloading upgrade files
It is possible that you see a blue screen due to damaged setup files and in this case, you will require re-downloading the installation files on the system
However, if you are trying to upgrade system using Windows Update, you need Disk Cleanup tool to remove previously downloaded installation files. When delete older installation files, Windows Update will re-download the files again to upgrade the OS. To know how to clean up previously downloaded installation files, find the steps below.
Do the following to use the Disk Cleanup tool:
1. Restart your computer and press the Windows button
2. In the Search box, type Disk Cleanup and click the result appeared
3. Choose drive C drive or "Windows (C:)" and click OK to proceed
4. Select the Clean up system files option
5. Select drive "Windows (C:)" again
6. Check in the Temporary Windows installation files option
7. Click OK to delete the files, this will help to get rid of the problem
• In case of an issue, call on Microsoft Windows 10 Support Number for assured assistance
After completing the above procedure, try to upgrade one more time using Windows Update and check it the problem of blue screen goes off. If the error persists, go for professional service providers, if you have windows 8 then look for windows 8 customer service.
